Call Volume cartoon 1 - search ID pron21

Related topics: service industry, call centre, call centres, call center, call centers, customer service, customer care, customer complaints, complaint, complaints, customer, customers, call volume, wait, waits, waiting, on hold, call volume, talk, talks, talking,

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'We are currently experiencing high call volumes...Actually, that's a lie. Our call volumes are minuscule but we only have two people manning the phones... and one of them is at lunch...The other one is on the phone to his girlfriend."

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