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"Please stay on the line, your call is important to us... imagine how we'd treat you if it weren't."
"Linda, how far away from my desk do I have to be to use the 'I'm away from my desk' voice mail message?"
"Here we use the email term 'out of the office', not 'away lazing on a Spanish beach, without a care in the world.'"
"We are currently experiencing an unusually high volume of calls and all our advisers are busy..."
"It's something new I'm trying - I figure it works with my email, so why not in real life?"