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'No. There's no one who works here by that name. Let me connect you to our branch office.'
"Good morning. This is the White House. Press (1) for disinformation about coronavirus testing; press (2) for disinformation about masks and ventilators; or press (3) for all other corona disinformation."
Tags:
call centre, call centres, call center, call centers, call options, white house, oval office, trump, donald trump, president donald trump, president trump, trump administration, trump scandal, trump scandals, trump controversy, trump controversies, covid-19, corona, coronavirus, novel coronavirus, corona virus, pandemic, pandemics, epidemic, epidemics, disease, diseases, flu, flus, illness, sickness, virus, viruses, mismanagement, misinformation, spreading misinformation, coronavirus testing, masks, face masks, ventilators, ventilator, ppe, personal protective equipment"This isn't a sales call? Aren't all calls, in the final analysis, sales calls?"
"This conversation may be recorded for training purposes, depending on how well we confuse you."
Tags:
training recording, training recordings, training tape, training tapes, call centre, call centres, call center, call centers, helpline, helplines, help-line, help-lines, help line, help lines, customer service, customer services, customer satisfaction, customer experience, training purpose, training purposes, customer experience, customer experiences"I'm sorry, but your call is no longer important to us so I'm hanging up."
"We have a wonderful research department and they've identified you as a potentially hot prospect."
'I'm sorry you were on hold so long, but I was finishing up a webinar on customer service.'
Santa's Jolly Ole Complaint Resolution Call Center
Tags:
christmas, santa, call center, call centers, call centre, call centres, complain, complaints, cubicle, cell, holiday, season, elf, elves, work ethic, santa claus, rudolph, reindeer, rude, resolution, resolutions, headset, phone, rudeness, customer services, customers, complaint'We're experiencing technical difficulties with the geni fulfilment center. A geni will be with you shortly.'
'All our operators are busy with customers who don't have an eternity to wait.'
"I selected option 2, for help with my billing question, but was switched to option 3, to get a hard time with my billing question."
"Your call is important to us."
Tags:
call line, call lines, call-line, call-lines, helpline, helplines, help-line, help-lines, skeleton, skeletons, bone, bones, corpse, police, policemen, policeman, detective, detectives, crime, crimes, crime scene, crime scenes, customer service, customer services, call centre, call centres, call center, call centers, hold, put on hold, wait, patience, patient'Yes, I do want insurance. Can I take out a policy against you ringing me up at work.'
Our menu has changed. To hear this message again, press 1. To hang up, press 2.
Staff are all busy having a cup of coffee and a bit of a sit down...please hold on, your call IS important to us!
"What quality do you have, that will make us hire you as our new telephone support employee?"
'Try recording it again but this time, don't laugh when you say, 'Your call is important to us'.'
Workaholic Hotline - 'Come on now, you can do it. Just put down those annual reports and slowly back away...'
Hold, Hold, Hold, What you imagine all the phones look like at technical support.