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"Mr. Colton, do we stand behind our products?"
"If you require immediate assistance, press the pound sign."
Summer Reads - Fall Reads!
"I can't take your message at the moment as I'm on a beach sipping a daiquiri, thank you for holding, your call is important to us."
"Where have all the retail sales jobs gone...gone to online sales every one..."
"I chose your bank for your personal service. I heard you'd even take me to the cleaners."
"When it comes to blowing leaves around uselessly and creating an insane amount of noise, this model can't be beat."
"Philosophy Department. Why may I direct your call?"
"No thanks. We're all sorted."
"Finally...shift's over. What a hard day."
"I'm sorry, sir, but you have the wrong number. Yes, I'm sure this is the wrong number. Listen, Mister...have I ever lied to you before?"
"Baldo, in this business, customer service is everything. People know when you're lying! So the golden rule is always be sincere...where or not you mean it."
"$119? I can get this on the internet for $36!"
"I wish we had 20 customers like Mr. Sanchez."
"I got this job because I work well without supervision."
"You guys have sold me wrong parts three times! Your ad says 'Auto y Rod employees are the friendliest experts in town.' What can we do about this?"
"Does this come with a guarantee?"
"We found a way to turn our nastiest customers into really nice people."
"Ugh...it's Mr. Martinez. He's always picking fights with all the clerks."
"Your total is $10.97 and this is only $6."
"Why the attitude? I just asked 'How was your weekend?'"
"How do we improve our image with customers?"
"I'll have you know...when I deal with other parts stores, I don't have this problem."
"I'm sorry...I need to speak with someone with a little authority around here."
"How many auto parts stores do you think there are in this state?"