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On hold, Rick listens to "As Time Goes By" over and over again.
Tags:bogart, humphrey bogart, hold music, on hold, classic film, classic films, classic movie, classic movies, as time goes by, help line, help lines, tech support, automated, automation, sad song, sad songs, ex, exes, ex-lover, ex-lovers, jilted, sorrow, sorrowful, weakness, achilles heel, weaknesses
"Reservations, please. And while I wait, I'd like to hear Act II of 'Tosca' sung by Tito Gobbi and Maria Callas."
"I hope you don't think that music while I waited soothed me."
Tags:on hold, hold, hold the line, please hold, left on hold, wait, waiting, hold music, music, musical, soothe, soothing, calm, calming, calm down, cell, cells, cellphone, cell phone, cell phones, cellphones, mobile, mobiles, mobile phone, mobile phones, phone, phones, telephone, operator, operators, muzak, long wait, please wait, waiting room, patience, impatient, patient
"Do you mind listening to 'Eine Kleine Holdmusik'?"
Tags:phonecall, phonecalls, phone call, phone calls, held call, held calls, on hold, hold music, eine kleine waldmusik, forest music, waldmusik, nachtmusik, night music, modern life, modern times, modern attitudes, wait, waiting, customer service, bad customer service, violin, violins, violinist, violinists, musician, musicians, mozart
'Your call is important to us, but so are our coffee breaks. We'll be with you shortly.'
"I don't mind being put on hold but change the music..."
"Hi, this is Larry, the warm, human voice that pops in during your exasperating tour through our company's automated phone answering system, gets your hopes up and then dashes them to the rocks before you can utter a word. Please hold!"
'That must be lively on-hold music.'
Willie Nelson, hold music.
'For the wrong department: Press one. . . for a patronizing excuse: Press two. . .'
"Would you like to hear some music while you hold."
"The customers are hanging up as soon as they're put on hold. Either they're growing more impatient, or I shouldn't have agreed to make them listen to Richard's early Seventies prog-rock recordings."
Tags:music, rock, prog-rock, seventies music, 1970s, customer services, call centers, call centre, call centres, helpline, helplines, hotline, hotlines, musical taste, hold music, impatient, impatience, bad decision, bad decisions, customer service, call center, business, telephone, patience, meetings, data
'We need to change our on-hold music to something besides harps, Ms. Sims.'
'Your call is monitored for quality assurance, anyone who stays on hold for 15 minutes is a loser - so we're hanging up!'
"Why do companies put you on hold and then play that awful, garbled recorded music...?"
'Layoffs have resulted in slower customer service, but we have upgraded the elevator music they listen to while they're on hold.'
"I just called my wife at home...there is a waiting loop with awful music!"
'Now THERE'S a friendship I've never quite understood. That's Ludwig van Beethoven on the left, with Harvey Fernquist, the inventor of telephone 'hold' music!'
'And this is where we make that music you hear while holding for tech support.'
Call centre musicians
'IRS Help Hot Line. While you're on hold for the next 23 hours, press 1 if you would like to listen to New Age Music, press 2 If you would like to listen to rap, press 3 If you would like to listen to country, press 4... '
'And I want to compliment you on your crummy hold music - it really set my toes tapping!'
I'm going to put you on hold. We're having problems with our hold music so I'll just hum.
He's on another line, I have to put you on hold...
'If you are still on hold, ask yourself 'why'?'