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"I don't remember the name, but it had a taste that I liked."
Tags:wine, wines, wine lover, wine lovers, wine snob, wine snobs, connoisseur, connoisseurs, sommelier, sommeliers, alcohol, choose, chooses, choosing, unhelpful, help, helps, helpful, liquor store, liquor stores, wine store, wine stores, booze, employee, employees, customer, customers, nightmare customer, nightmare customers, taste, tastes, tasting, tastings, retail employee, retail employees, customer service, customer service rep, custom service representatives
"Seems we're always on our feet around here."
"I appreciate your good service. I used to work in retail...but I always hated how the customer was always right. That's why I became a policeman. My customers are always wrong."
"The boss is mad at me. I did something really, really dumb today!"
"Who do I complain to about your complaint department?"
"Finally! I got all my deliveries done on time! I also put all the oil cans on the oil can shelves! And I actually put batteries in the battery display!"
"Baldo, in this business, customer service is everything. People know when you're lying! So the golden rule is always be sincere...where or not you mean it."
Tags:baldo, customer service, customer service representative, customer service representatives, retail worker, retail workers, retail employee, retail employees, golden rule, the golden rule, sincerity, insincere, insincerity, customer, customers, business owner, business owners, small business, small businesses
"That's OK, Baldo. Don't blame yourself."
"Money makes the world go 'round, huh?"
"This is the customer care hot line. We make it a priority at Auto y Rod Inc. to put the customer first!"
Tags:baldo, customer care, customer service, customer service representative, customer service representatives, hot line, hot lines, angry customer, angry customers, irate customer, irate customers, priority, priorities, prioritize, retail employee, retail employees, answer the phone, answering the phone
"Joey, aren't you supposed to be cleaning the bathrooms?"
Tags:baldo, bathroom, bathrooms, menial task, menial tasks, menial job, menial jobs, clean, cleans, cleaning, retail worker, retail workers, retail employee, retail employees, janitor, janitors, janitorial, janitorials, asap, as soon as possible, ignore orders, ignoring orders, cleaning toilets, cleaning bathrooms, cleaning restrooms
"What time do I pick you up?"
"Mr. Rod said I'm his best employee."
Tags:baldo, best employee, best employees, employment, incompetent, incompetence, training, employee training, retail worker, retail workers, retail employee, retail employees, work ethic, competence, attitude, good attitude, good attitudes, retrain, retraining, good worker, good workers, hard worker, low bar, low bars
"Mr. Rod, my dad wants to clean the garage tomorrow...and he needs me to pack boxes and haul tons of stuff. It'll probably take all day!"
Tags:baldo, help out, helps out, helping out, slacker, slackers, slacking, excuse, find an excuse, finding an excuse, make excuses, making excuses, shorthanded, boss, bosses, good boss, good bosses, retail, retail employee, retail employees, helping out around the house, chore, chores, clean the garage, cleaning the garage, clean up, cleans up, cleaning up
"What's wrong with you? This isn't what I want! Do you know what you're doing? Can you get me a smarter clerk?"
"Baldo, if anything, I'm a flexible boss. If you need to skip lunch today, that's okay with me."
Tags:baldo, work through lunch, lunch, lunch break, lunch breaks, lunch hour, lunch hours, taskmaster, taskmasters, slavedriver, slavedrivers, slave driver, slave drivers, boss, bosses, store owner, store owners, flexible boss, flexible bosses, inventory, retail store, retail employee, retail employees, corporate culture
"Baldo, I've been very impressed with your work."
Tags:baldo, promotion, promotions, higher position, high positions, boss, bosses, manager, managers, mislead, misleads, misleading, changing lights, change the lights, changing the lights, retail job, retail jobs, retail work, retail employee, retail employees, lighting fixture, lighting fixtures, better position, better positions, career change, career changes
"Don't worry, Jing. We all make mistakes. Besides, I blame this one on me."
Tags:baldo, blame, blames, mistake, mistakes, retail employee, retail employees, retail worker, retail workers, accident, accidents, hiring officer, hiring officers, hired, employee, employees, display, displays, store display, store displays, display stand, display stands, bad employee, bad employees
"Quick! My car's on fire! I need a fire extinguisher!"
"Mr. Rod gave me my employee review. He said I totally 'meet expectations'."
Tags:baldo, low expectation, low expectations, meet expectations, meeting expectations, employee review, employee reviews, employee evaluation, employee evaluations, one to one, 1 to 1, adequate, adequacy, mediocre, mediocrity, summer job, summer jobs, retail employee, retail employees, manager, managers, management
"We just got paid 12 cents for watching that 60-second video on company time."
"I swear by all that is decent. Someday I will triumph over this act of paltry atonement! Otherwise known as payday."
I bought this power tool last week and it ain't working!