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"I realize you're just temporary, Ms. Franks, but you should be aware that UR, LOL and BFN do not belong in a business letter! Nor is the CEO of our client referred to as dude!"
'Okay, now I'm hoping he's right...'
SMS filing system
'The Zoo just ain't what it used to be!'
"I thought he was using a new abbreviated text system but the trouble is he's dyslexic!"
Founder of the Emoticon Club